Lennox Senior Business Solutions Architect - Hybris in Richardson, Texas

Company Overview

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.

Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.

We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, Asia, and Australia.

Job Description

To be part of a project to ensure business needs are properly understood and implemented in the simplest way. A business analyst works with the business customer to accomplish these goals. Also, the business analyst is expected to consult on ways for business to increase companies’ revenues and profits through creative thinking and application of best and proven practices from the marketplace. Therefore the ideal candidate for this job has extensive experience in dynamic eCommerce / multi-channel environments.

The role works cross-functionally with manager, members of IT, eCommerce & Marketing business teams to create a culture of high quality execution. This role will serve as the senior technical resource and business partner for the hybris B2B and B2C eCommerce portal effort and its implementation and enhancement to ensure that the company is properly positioned for future growth.

>>>>>>>>> ( Must Have Hybris Solution Architect Experience ) <<<<<<<<<<

eCommerce Skills

  • Minimum 5 years of experience in the eCommerce space gathering requirements, including configuring and customizing an eCommerce system.

  • Minimum 3 years of hybris eCommerce experience required.

  • SAP experience preferred.

  • Work with business to understand the business requirements and map them into hybris functionalities.

  • Lead complex business requirement discussions. Gather, evaluate and document business needs and requirements and translate these into functional specifications and/or user stories.

  • Participate in design discussions of issues, enhancements and projects, providing a technical expertise of the hybris eCommerce platform.

  • Experience communicating complex eCommerce constraints and opportunities to non-technical decision makers.

  • Create prototypes when needed.

  • Recommend approaches to increase revenues and profits for the business through the implementation of eCommerce / multichannel initiatives, both at strategic and tactical level.

  • Design user interaction models, workflows and user interfaces.

  • Communicate conceptual ideas.

  • Provide in depth knowledge of hybris platform and related products.

  • Stay up to date with best practices and innovation initiatives in the eCommerce environment.

  • Manage work relations and deliverables with 3rd party eCommerce partners and internal IT.

  • Maintain strong business user relationships while prioritizing issues with enhancements and providing honest feedback on deliverable dates.

  • Ensure all systems are aligned with the IT long term strategy.

  • Highly developed problem solving skills, tenacity, drive, proactive, creativity, sound planning and organizational abilities, strong improvement focus, ability to work in a fast-evolving and fast paced environment.

  • Must be used to working to standards and have a structured approach to design.

  • Very good English language skills (verbal & written).

  • Very good presentation and organizational skills.

eCommerce Project Management Skills

  • Develop project plans for eCommerce program and site enhancements.

  • Supervise a quality assurance process, including integration and system testing.

  • Coordination and communication of application tasks within the cross functional IT organization.

  • Identify and track issue logs, risks and project milestones.

  • Establish timely communication meetings and updates to the cross functional team on eCommerce Technology project.

  • Escalate to management any risks to project plans and/or major milestones in a timely fashion to avoid adverse effects on budget, delivery or implementation timelines.

  • Prioritization of priorities while managing several overlapping projects and enhancements while needing to support multiple platforms.

  • Managing outsourced services and hosting providers for on-going support

  • Experience managing technical engineers, architects, and developers

  • Communication to offshore vendor resources complex requirements to ensure the appropriate development is performed.

  • Agile project execution experience.

  • Support feasibility studies, project assessments & initiation (scoping, risk management and estimation).


  • Requires a bachelor's degree or an equivalent combination of education and experience. Requires at least 5 years related experience.

  • Demonstrates strong technical knowledge of SAP Hybris Commerce Module, SAP ERP systems and other application systems, equipment capacity, limitations and operation time.

  • Has a good understanding of industry requirements.

  • Familiar with relational database concepts, client-server concepts.

  • Must be able to communicate effectively with both end users and IT staff, as well as business management.

  • Possesses excellent verbal and written communication skills.

Requisition # 2018-14546

Category Information Technology

Shift / Hours Regular

Lennox International is an Equal Opportunity Employer and supports a diverse, inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, transgender status, sexual orientation, national origin, genetics, disability, age, or veteran status.

Applicants with Disabilities

If you are an individual with a disability or a disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at Recruitment@Lennoxintl.com

E-Verify Participation

For jobs located within the United States, LII participates in the Electronic Employment Verification Program known as E-Verify.

Please visit the E-Verify website for more information on this program.