Lennox Customer Advocacy Representative in Richardson, Texas

Company Overview

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.

Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.

We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, Asia, and Australia.

Job Description

  • Sells products, services, supplies to selected customers in a designated market area or accounts via inbound or outbound telephone contacts.

  • Closes the sales on assigned products, or may generate leads for outside sales staff.

  • May have account responsibility with quota.

  • Pro-actively sells to installed-base in support of company promotion and upgrade campaigns.

  • Collaborate with and support field sales.

  • Limited field activity may occur, but only on an infrequent basis.

Qualifications

Requires a high school diploma or an equivalent combination of education and experience. A bachelor's degree or equivalent is preferred.

Requires strong abilities with building relationships, listening, persuading, negotiating and managing time. Some knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knows some principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Effective at written and verbal communication. Has basic user knowledge of Microsoft Office and Customer Relationship Management software.

Requisition # 2018-13992

Category Sales

Shift / Hours Regular

Lennox International is an Equal Opportunity Employer and supports a diverse, inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, transgender status, sexual orientation, national origin, genetics, disability, age, or veteran status.

Applicants with Disabilities

If you are an individual with a disability or a disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at Recruitment@Lennoxintl.com

E-Verify Participation

For jobs located within the United States, LII participates in the Electronic Employment Verification Program known as E-Verify.

Please visit the E-Verify website for more information on this program.